kuzka

General information

This Privacy Policy explains how KUZKA LTD ("we", "us") collects, uses and protects personal information when you browse our website, place an order, request a service or contact us. We handle personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website you agree to the practices described here. If you do not agree, please do not submit personal information through the site.

Information we collect

Information you give us: your name, phone number, e-mail address, delivery address and the details of your order or enquiry when you use the checkout, the contact form or the service request form.

Information collected automatically: technical data such as browser type, device, pages visited and approximate location derived from the IP address, gathered through standard server logs and cookies.

How we use information

We use your information to process and deliver orders, respond to service and quote requests, provide customer support, keep our records and improve the website.

We do not sell your personal information. We only contact you about matters connected with your request or order.

Cookies

We use essential cookies to keep your shopping cart and session working. Without them the cart and checkout cannot function. You can block or delete cookies in your browser settings, but parts of the website may stop working.

Sharing of information

We may share information with delivery carriers, installers and payment or IT service providers acting on our behalf, strictly to fulfil your order or request. We may also disclose information where required by law.

Retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and we protect it with reasonable technical and organisational safeguards. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

Under UK data protection law you may ask to access the personal information we hold about you, request corrections or deletion, object to or restrict processing, or withdraw your consent. You also have the right to complain to the Information Commissioner's Office (ico.org.uk). To make a request, contact us using the details below.

Contact us

If you have questions about this Privacy Policy or how we handle your information, call us at +447457426815 or write to us at 20 Wenlock Road, London, England, N1 7GU.